“Narrative Based Medicine: Potential, Pitfalls and Practice,” published in The Permanente Journal (Winter 2009) highlights the medical humanist communication model. The authors, Drs. Vera Kalitzkus and Peter Matthiessen, write that “A narrative approach to medicine will only succeed if ultimately it has a positive effect on daily practice instead of just adding to the already existing pressure.” The article points to CCM’s innovative work in implementing a program in day-to-day practice that documented the patient’s perspective for the medical record, facilitated communication with doctors and helped to humanize healthcare delivery.
