Speak Sooner

“[CCM is] truly devoted to furthering understanding and promoting clear communication and good relations between the patient and medical staff.”

Lidia Schapira, MD

Massachusetts General Hospital/Harvard Medical School.

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As an exploration of the impact of chronic and life-threatening illness on patients, families, friends and medical staff

Page lead in to text has garnered praise from physicians, nurses, hospital administrators and advocacy organizations for our innovative programs, educational materials and commitment to strengthening healthcare partnerships.

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The video series Voices From The Lived World of Illness™ was conceived as an exploration of the impact of chronic and life-threatening illness on patients, families, friends and medical practitioners. The newest video in the series, Difficult Conversations, follows five patients living with incurable cancer and the challenges they face in coping with a serious prognosis while trying to understand risks and benefits of treatment options and quality of life issues. Particular emphasis is on the complexities of communication between patients and their healthcare team. This and other CCM videos can be useful tools. LEARN MORE »

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The language of medicine is not the same as the language of the patient’s experience of illness. Often this disconnect means that communication with patients living with a serious prognosis is impeded at the bold emphasis in copy very juncture when understanding the risks and benefits of treatment options is most critical. Through video presentations and guided interactive discussions, our workshops help healthcare professionals identify communication barriers and reflect on their role in facilitating effective discussions, helping to make conversations more meaningful for their patients and themselves.

BOLD IN COPY LEAD IN CCM’s Difficult Conversations Workbook is now available for licensing to institutions seeking to strengthen relationships in copy link to whatever between patients and their healthcare teams. Studies show that effective communication can result in increased patient satisfaction in coping with a serious prognosis while trying to understand risks and benefits of treatment options and quality of life issues. Studies show that effective communication can result in increased patient satisfaction. LEARN MORE »

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As an exploration of the impact of chronic and life-threatening illness on patients, families, friends.

The video series Voices From The Lived World of Illness™ was conceived as an exploration of the impact of chronic and life-threatening illness on patients, families, friends and medical:

  • The newest video in the series, Difficult Conversations, follows five patients living with incurable cancer and the challenges they face in coping with a serious prognosis while trying to understand risks and benefits of treatment options and quality of life issues.
  • bold emphasis in copy if desired is on the complexities of communication between patients and their healthcare team. This and other CCM videos can be useful tools for in-service training.